Installing EM for Microsoft Dynamics CRM

Before you begin

Ensure that your installation meets the platform requirements.

About this task

This section explains how to add the EM for Microsoft Dynamics CRM solution package to your Microsoft Dynamics CRM platform.


  1. Log in to the Microsoft Dynamics CRM app as a system administrator.
  2. Select Settings.
  3. Under Customization, click Solutions.
  4. Click Import.
  5. Click Choose File and select the NextLabs_EM4MS_CRM_2016_[buildnumber].zip solution package.
  6. Click Open.
  7. Click Next until you see the Import Options dialog box.
  8. Select the Enable any SDK message processing steps included in the solution check box.
  9. Click Import.

    In the Importing Solution dialog box, the following message appears if the import operation is successful:

    The import of solution: NextLabs Entitlement Manager completed successfully.

  10. Click Close.
  11. Click Publish All Customizations to publish the solution.